At Axle Plastic Inc., we want you to be satisfied with your gear. If a product isn't the right fit, our guidelines for sending items back to FastBrewing.com are outlined below.
We offer a 30-day window from your date of acquisition to request a return. To qualify for a reversal, your items must remain in mint, uncirculated condition and must be housed in all their original factory packaging.
Note: Items showing signs of wear or missing their original box/wrappers cannot be accepted for health and safety reasons.
Unless an item arrives in a compromised or malfunctioning state, the buyer is responsible for the expenses associated with transit back to our facility. We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned parcel.
To begin a return, please reach out to our dedicated support staff at info@fastbrewing.com.
Our team will verify your order details and issue specific Return Authorization instructions. Please do not send items back to the return address on your shipping label without contacting us first, as this may delay your request.
Upon the arrival of your package at our warehouse, our quality control team will perform a manual inspection.
Approval: Once cleared, a credit will be triggered automatically to your initial source of payment.
Timing: While we process returns promptly, please account for the standard 5–10 business day window required by financial institutions and banks to post the funds to your statement.
For any further questions regarding your order status, please visit the contact us page.